Partial outage due to an overrunning maintenance task

Incident Report for TestRail Cloud

Resolved

The incident has been resolved. We are continuing to monitor for errors.
Posted Feb 15, 2024 - 08:35 UTC

Update

Monitoring continues while the rate of errors continues to reduce sharply.
Posted Feb 14, 2024 - 18:08 UTC

Update

We are continuing to monitor this issue.
Posted Feb 14, 2024 - 12:30 UTC

Monitoring

Customers should be seeing improvements. We will continue to monitor whilst services return to normal.
Posted Feb 14, 2024 - 10:59 UTC

Identified

We're currently experiencing a partial Cloud outage which may result in error messages relating to failing API calls or attachment related nodes. We're working on the issue right now and expect to have a resolution shortly.
Posted Feb 14, 2024 - 09:14 UTC
This incident affected: TestRail Cloud.
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