Investigating some reports of degraded performance

Incident Report for TestRail Cloud

Resolved

This incident has been resolved.
Posted Jan 20, 2022 - 19:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 20, 2022 - 19:14 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 20, 2022 - 18:36 UTC

Investigating

We are actively investigating an issue that may be causing slow performance or issues accessing certain TestRail Cloud instances.
Posted Jan 20, 2022 - 18:19 UTC
This incident affected: TestRail Cloud.